We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex. We also offer Paypal and Apple Pay.

We take online security very seriously. At no point do we store any financial information on our servers. L’Dezen has trusted and reputable third party hosting agents and payment providers to ensure the security of personal data. All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant. 

If you have any trouble in placing your order, please contact us on sales@ldezen.com or start a chat with us on our website.

Once an order has been placed we are unable to make any changes or cancel your orders. You can return/exchange your order once you have received it.

We reserve the right to cancel the contract between you and us if; we have insufficient stock to deliver the goods you have ordered, or one or more of the items you ordered was listed at an incorrect price due to a typographical error. If we do cancel your contract we will notify you by e-mail and will refund your account any sum deducted by us from your credit card as soon as possible, but in any event within five working days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.